FAQs

PAYMENT RELATED QUESTIONS

Q1: What payment options do you offer?

Paypal, Credit Cards.

Q2: my credit card and personal information secure using your site?

Of course. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders o9 access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.

Q3: When will my PayPal be billed?

Soon after you pay for your item, it will be billed.

Q4: Do I have to pay sales tax?

No. None tax.

Q5: How long does this normally take?

After the payment, PP page will be immediately displayed transaction records, you can search by log in your personal accounts.

Q6: Why Is My Credit Card Rejected?

Firstly: We do not accept debit card payments currently. The main Payment is PP and credit cards.
Secondly: Whether the card has sufficient balance.
Thirdly: Whether the credit card you hold has some problems in credibility.

ORDER RELATED QUESTIONS

Q7:  How to order?

1. Login in or Register an account on our website
2. Search items through the search bar or Choose products in the classification
3. Add Items To Cart
4. Proceed To Checkout
5. Place Order

Q8: Can I Change My Order informations?

You can change the product information before you making the order. And you can change the logistics information before issuing the order.

Q9: when will my order be delivered?

After receives the order request, we will issue the logistics order number within 48 hours, and the delivery can be completed within 2-10 days.

Q10: Can I place rush orders if I want it can be arrived at my desired time?

Yes, if your desired time is reasonable, we can do it for you. But you need to pay the rush order fee.

Q11: How do I check my order status?

We will send the track number of your order to your email box, you can track it then. 

SHOPPING RELATED QUESTIONS

Q12: Is the picture on your website exactly the same as what I'll receive?

Generally speaking it is! The product you receive will be the same as what you see on the internet. But due to the press of the delivery, some items may be a little a different, but they are not the quality issues.

Q13: What is the delivery charge?

All States except PR, HI,VI, AK, GU,AS, MP are free shipping

Q14: Do you sell wholesale?

Yes. If you have the intension, You can contact us for further discussions.

Q15: Do you offer discounts?

Yes. If you are new to our website, please pay attention to the top of the page. If you bought a product before, you can pay attention to your email box. We always send discount information to you through emails.